Privacy PolicyPublic policy

Your data.
Clearly handled.
Properly explained.

This Privacy Policy explains what Fantasy Lockr collects, how it is used, when it is shared, how long it is kept, and the choices available to users across the website, app, competitions, leagues, chat, and related services.

1. Who we are

Fantasy Lockr is responsible for the handling of personal data described in this policy.

If you have privacy questions, support issues, or data-rights requests, please use the support route available through Fantasy Lockr.

2. Data we collect

We may collect and process the following categories of data:

  • account details such as email, username, display name, and fantasy team name
  • profile details such as country code, supported club or nation, and avatar image
  • competition data such as picks, league entries, rankings, and results
  • social data such as chat messages, rivalry activity, reports, blocks, and moderation actions
  • notification preferences and communication settings
  • subscription and billing status information
  • device, browser, log, crash, and basic analytics data
3. How we use your data
  • to create and manage accounts
  • to run competitions, leagues, scoring, and rankings
  • to save and display picks, results, and profile information
  • to operate social features, rival systems, and chat
  • to send reminders, alerts, and service communications
  • to manage subscriptions and membership access
  • to verify winners and fulfil merchandise prizes
  • to detect cheating, fraud, abuse, and rule breaches
  • to improve performance, reliability, and user experience
  • to comply with legal and operational obligations
4. Legal bases

We process data where necessary:

  • to provide the service requested by the user
  • to comply with legal obligations
  • for legitimate interests in running, improving, and protecting Fantasy Lockr
  • with consent where consent is the appropriate basis, including certain communications
5. Sharing your data

We may share relevant data with service providers that help us operate Fantasy Lockr, including:

  • hosting and infrastructure providers
  • authentication, storage, and database providers
  • payment and subscription providers
  • notification, analytics, and support providers
  • shipping or fulfilment partners for merchandise prizes
  • legal or regulatory authorities where required

Fantasy Lockr does not sell personal data to advertisers.

6. Public and social content

Some information may be visible to other users depending on the product feature and your activity, including display name, fantasy team name, league positions, rivalry interactions, profile image, and chat content.

7. Merchandise prize fulfilment

If you win merchandise, Fantasy Lockr may request additional information needed to verify eligibility and complete fulfilment, such as your legal name, contact details, address, or item preferences. This information is used only for prize administration unless otherwise stated.

8. Data retention

We keep personal data only as long as reasonably necessary for account operation, competition administration, fraud prevention, moderation, dispute handling, legal compliance, and business records. Retention periods may differ depending on the category of data and the reason it was collected.

9. Your rights

Depending on your location, you may have rights to:

  • access your data
  • correct inaccurate information
  • request deletion
  • restrict certain processing
  • object to certain processing
  • receive a copy of your data
  • withdraw consent where processing relies on consent

To make a request, please contact us through the support page or the in-app support route.

10. Account deletion

Users can request deletion of their Fantasy Lockr account and associated personal data through the in-app deletion process or by contacting support. Some limited records may be retained where necessary for fraud prevention, legal compliance, dispute resolution, or financial record-keeping.

11. Security

We use reasonable technical and organisational measures to help protect data against unauthorised access, misuse, disclosure, loss, or alteration. No service can guarantee absolute security, but protecting user data is a core operational priority.

12. Changes and contact

We may update this Privacy Policy from time to time. If we make material changes, we will update this page and, where appropriate, provide notice through the service.

For privacy questions, data-rights requests, or account issues, please use the support route available through Fantasy Lockr.

Last updated: 8 April 2026